ACCOUNT AND STORAGE AGREEMENT
Contents
- Placing An Order
- Deliveries
- Refunds/Returns
- Price Guarantee Program
- Payments, Security Agreement and Liquidations
- Account Matters
- Storage
- Disclaimer of Warranties
- Considerations for Investors
- Other Terms and Conditions
- Arbitration Agreement
Special State Refund Policies
This Agreement is entered into between Client(s) and Goldline International Inc. (Goldline)
for the purchase, sale and storage of precious metals, rare coins, rare currency and other
products which Goldline offers or may offer in the future. This Agreement applies to all
transactions between Goldline and Client.
- Placing an Order
- Client may place an order with a Goldline Account Executive by telephone which will have the
same effect as if the order was placed in writing. Client's telephonic order will be confirmed
during a tape recorded confirmation with a Client Service Representative to ensure the details of
the order are correct and will include the price, quantity, method of payment and other material
terms of the order (orders below $1,000 will not be subject to taped confirmation). Bullion
orders cannot be accepted prior to Goldline's receipt of good funds.
- Goldline will send a written confirmation of each order. Client will have ten (10) days from
the date of the trade confirmation to report any inaccuracies or discrepancies to Client's
Account Executive or Goldline's Director of Business Affairs. If the Client does not report
inaccuracies or discrepancies within this time period, Client waives any objections the Client
may have.
- Deliveries
- Goldline will deliver Client's purchases within twenty-eight (28) calendar days (or such
lesser period as required by law) of receipt of good funds by delivering the products to the
Client's shipping address. If Client requests delayed delivery, Goldline will deliver Client's
purchases to storage pending delivery to Client.
- All packages shipped to Client are insured (shipments below $1,000 may be self-insured by
Goldline). If a shipment is lost or damaged during transit, at Goldline's option, Goldline will
replace the items or refund Client's purchase price. Goldline bears the risk of loss until the
shipment is delivered to Client's shipping address subject to the following: (a) Any variance in
the Client's order, including discrepancies or defects, must be reported to Goldline's Director
of Business Affairs within five (5) days of receipt of shipment to make a claim of loss; (b)
Client must retain all original packing materials intact; and (c) Client must cooperate with
Goldline including providing supporting declarations regarding any loss.
- Refunds/Returns
- Goldline provides all first time clients with the right to cancel their first order within
seven (7) calendar days from the date the written trade confirmation is postmarked or delivered
to a third party carrier such as FedEx or UPS. This cancellation privilege does not apply to
bullion orders unless Client's State of residence provides otherwise. Second and subsequent
transactions are final upon taped confirmation by a Goldline representative and are not subject
to cancellation unless Client's State of residence provides otherwise. Special State refund
provisions are set forth at the end of this Agreement. Other disclosures regarding special State
refund provisions will be provided as required by State law.
- Price Guarantee Program
- Goldline offers "price protection" on certain qualifying full-priced purchases of
semi-numismatic and numismatic coins with Goldline's Price Guarantee Program (PGP). Under
Goldline's PGP, if Goldline's ask (i.e., selling) price for semi-numismatic or numismatic coins
is reduced by Goldline within 14 calendar days of the date of purchase, Client may contact
Goldline and request that his or her purchase of these coins be re-priced at the lower price. The
following sets forth the terms and conditions for qualifying trades. Qualifying trades will be
identified during the telephonic taped confirmation of Client's order.
- Client may not exercise his or her right to re-price until Goldline receives payment. Client
may only ask Goldline to re-price the order once during this 14 day time period. It is Client's
obligation to follow price changes for their purchases; Goldline will not contact Client about
changes in prices. To re-price a purchase, Client must take the following steps: (1) Re-pricing
requests must be made on Monday through Friday (excluding holidays) between 7 a.m. and 5:30 p.m.
PST; (2) Client must contact their Account Executive by telephone to re-price the order. If the
Account Executive is not available, Client should ask for the Account Executive's back-up Account
Executive. If the back-up Account Executive is unavailable, Client may place the re-price request
with a Client Service Supervisor; (3) Client's re-priced order must be confirmed in a
tape-recorded confirmation by a Client Service Representative.
- Client will receive the ask price that is in effect at the time of re-pricing. The
difference between the original purchase price of the order and the re-priced amount will be
applied towards the purchase of additional coins of the same type (Client will not receive a
refund of the difference). For example, if Client purchased Swiss 20 Francs which have been
re-priced, the difference in price will be applied to purchase additional Swiss 20 Franc coins.
Any balance after the purchase of these additional coins will be retained in Client's account for
future purchases. Upon re-pricing, Client's order is final.
- Goldline reserves the right to change or discontinue its PGP program at any time.
- Payments, Security Agreement and Liquidations
- Client agrees to pay for all metals, coins, currency and other numismatic/collectible items
ordered, and all charges for orders, storage, delivery and other services. Client will also pay
any taxes, assessments or other charges imposed by a government concerning Client's metals,
coins, currency, or any sales, use or similar tax associated with delivery, now or in the future.
Bullion orders cannot be accepted prior to Goldline's receipt of good funds.
- If Goldline does not receive full payment in good funds for precious metals, coins or other
numismatic/collectible items within five (5) calendar days of Client placing the order, Goldline
may, but is not required to, dispose of the metals, coins or other numismatic/collectible items
for the Client's account, without notice, pursuant to paragraph E4 and charge Client for any loss
Goldline incurs. Such sales may be at a wholesale or auction price which may be below Goldline's
sell or buy-back prices.
- When Client resells precious metals, coins or numismatic/collectible items to Goldline,
Goldline will purchase the items at its current buy-back (or bid) price. Items not stored through
Goldline must be shipped to Goldline at Client's expense and verified by Goldline as to quantity
and condition prior to liquidation. Goldline will charge a 1% liquidation fee. Goldline will
deduct all amounts owed to Goldline with the balance paid by corporate check payable to Client's
account title of record. Payment will be sent within three (3) business days of liquidation to
Client's account address. The law prohibits Goldline from guaranteeing to repurchase the items it
sells, although Goldline has always made buy-sell markets in bullion and rare coins it offers.
Therefore, Goldline's buy-back policy is not a guarantee and is subject to change without
notice.
- CLIENT GRANTS A LIEN AND SECURITY INTEREST IN CLIENT'S PROPERTY AND FUNDS IN GOLDLINE'S
POSSESSION OR CONTROL, NOW OR IN THE FUTURE, AS COLLATERAL FOR ANY AMOUNTS OWED UNDER THIS
AGREEMENT OR OTHERWISE, NOW OR IN THE FUTURE. Client agrees to execute such additional documents
as may be necessary to perfect or evidence this security interest. If Client does not pay such
amounts when due, Goldline may, but is not required to, offset these amounts against Client's
funds or property or may sell any or all such property without notice as permitted by law in any
public or private sale Goldline chooses. If the proceeds of such sale and/or the amounts offset
are not sufficient to repay the amount Client owes, Client will be liable for any
deficiency.
- Account Matters
- Client is of legal age and capacity to enter into this Agreement. If the account owner is
other than an individual, Client represents that he or she is fully authorized to act on the
owner's behalf.
- Client represents that all of Client's transactions shall be for investment or other
commercial purposes and not for any personal, family, household or other consumer purposes.
- If this Agreement is signed by more than one person, Client authorizes Goldline to follow the
instructions of any signer without notice to or consent from the others. If conflicting
instructions are received, Goldline will follow the first. If one signer becomes disabled or
incompetent, this Agreement survives and Goldline may rely on instructions of any other signer.
Client will notify Goldline promptly of the death of any signer by providing a certified death
certificate. Upon proof of death, Goldline will treat the account balance as belonging solely to
the estate or lawful heirs. In all cases, a decedent's estate will remain fully liable for all
obligations incurred up to the day of death and the estate shall be liable for all obligations
incurred thereafter. Client agrees to hold Goldline harmless against any loss, liability, cost or
expense, including reasonable attorneys' fees, resulting from any action taken by Goldline in
reliance upon this paragraph. Notwithstanding the above, Goldline may require such papers,
additional consents, restrict activity in the account and/or retain all or part of the account
balance as Goldline deem advisable at Goldline's sole discretion for Goldline's protection.
- Client understands and agrees that Goldline may, in Goldline's discretion, but is not
obligated to do so, monitor or record Client's telephone conversations with Goldline for quality
control and Goldline's protection. Unless otherwise agreed by Goldline in writing, Goldline does
not consent to the recording of telephone conversations by Client or any third party. Client
understands that not all telephone lines or calls are recorded and Goldline does not guarantee
that any recordings of any particular telephone calls will be retained or be capable of being
retrieved.
- Storage
- At Client's request, Goldline will store Client's precious metals or coins with independent
depositories selected by Goldline. Storage is not available to Clients who reside in certain
States. Goldline may change depositories without prior notice.
- Goldline will deliver precious metals and coins selected for storage within (28) calendar
days of receiving payment of good funds (unless State law requires a different delivery period).
Goldline may store Client's precious metals and/or coins on a non-segregated, bulk basis. When
Client chooses to store precious metals and/or coins through Goldline, Client understands that
absent an express written agreement to the contrary, Client is not entitled to receive from
Goldline any specific item of precious metals and/or a specific coin. Rather, Client is entitled
to receive only the same quantity, grade and type of precious metals and/or coins stored through
Goldline as specified on Goldline's written confirmation.
- Goldline will use its best efforts to store Client's metals or coins in a way that is free
from the claims of its creditors, the depositories (except as to storage charges) and the
depositories' creditors.
- Goldline will, or will cause the depositories to, insure Client's metals, coins and currency
against physical loss, damage or disappearance. Limitations and exclusions apply to such
insurance. Goldline's liability to Client for any physical loss, damage or disappearance
of items held in storage shall be limited to available insurance and under no circumstances shall
exceed the replacement value of such items.
- Storage fees are calculated by multiplying .00375 by the "ask" price of Client's holdings as
of the date of the storage statement (the buy-back price for holdings is less than the ask
price). Storage fees are charged in advance of each six (6) month storage period and are payable
upon receipt of the statement. The minimum storage fee is $15.00. Goldline may increase or
decrease storage fees upon thirty (30) days written notice to Client. Storage fees are
non-refundable.
- At Client's written request, Goldline will ship stored metals within seven (7) business days
of Client's request for delivery and payment of shipping charges and applicable conversion fees.
Stored silver and gold bullion are subject to conversion fees to convert the unallocated bullion
into deliverable bars, rounds or coins (coin and bar types are subject to existing inventory).
Goldline will provide a schedule of these conversion fees on request. This delivery period may be
extended based upon market conditions. Requested bar types and sizes are subject to availability.
- Client will not grant or permit to exist any lien, security interest or encumbrance of any
kind by a third party on stored precious metals or coins. Client acknowledges that the ownership
of precious metals or coins is non-negotiable and can be transferred only on Goldline's books.
Any assignment or transfer of stored metals and coins must comply with Goldline's procedures
regarding the transfer of accounts and applicable law.
- Disclaimer of Warranties
- Grades and descriptions of rare coins and currency are opinions, not statements of fact or
guaranties, and are based on standards and interpretations that can and do change over time.
Goldline uses contemporary grading standards and interpretations to grade coins or relies upon
the opinions of grading services such as PCGS and NGC. Goldline does not guarantee that the coins
its sells will achieve the same grades from Goldline, PCGS, NGC or any other grading service in
the future. Goldline guarantees that the rare coins and other items it sells are genuine.
GOLDLINE EXPRESSLY DISCLAIMS ANY OTHER WARRANTIES WITH RESPECT TO PRECIOUS METALS, COINS,
CURRENCY AND NUMISMATIC/COLLECTIBLE ITEMS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
- CLIENT ACKNOWLEDGES AND AGREES THAT NO WARRANTIES OR GUARANTIES HAVE BEEN MADE TO
CLIENT REGARDING ANY OF THE PRECIOUS METALS, COINS, CURRENCY OR OTHER NUMISMATIC/COLLECTIBLE
ITEMS PURCHASED FROM GOLDLINE, INCLUDING BUT NOT LIMITED TO FUTURE VALUE. CLIENT AGREES TO
PROMPTLY NOTIFY GOLDLINE'S DIRECTOR OF BUSINESS AFFAIRS IN WRITING IF ANYONE AT GOLDLINE SUGGESTS
A GUARANTY OF PROFITS OR ABSENCE OF LOSSES, OR MAKES ANY STATEMENT OR REPRESENTATION THAT IS
INCONSISTENT WITH THE TERMS IN THIS AGREEMENT OR COIN FACTS FOR INVESTORS AND COLLECTORS TO
CONSIDER. CLIENT FURTHER ACKNOWLEDGES AND AGREES THAT CLIENT HAS CONDUCTED AND WILL CONDUCT
HIS OR HER OWN RESEARCH AND ANALYSIS REGARDING PRECIOUS METALS, COINS, CURRENCY AND OTHER
NUMISMATIC/COLLECTIBLE ITEMS THAT CLIENT MAY PURCHASE FROM GOLDLINE AND WILL NOT RELY UPON OR
OTHERWISE CLAIM THAT ANY WARRANTIES, REPRESENTATIONS OR GUARANTIES HAVE BEEN MADE BY GOLDLINE
CONCERNING THE FUTURE VALUE OF THE PRECIOUS METALS, COINS, CURRENCY OR OTHER
NUMISMATIC/COLLECTIBLE ITEMS THAT CLIENT MAY PURCHASE FROM GOLDLINE.
- Considerations for Investors
- Client understands that investment in precious metals, coins and other numismatic/collectible
items is speculative, unregulated and volatile and that prices may rise and fall over time.
Profit can only be made if prices rise over the investment period in an amount sufficient to
overcome the spread as set forth in paragraph I3 and costs such as liquidation fees. There may
still be a loss despite favorable price movement. Metals, coins and other numismatic/collectible
items do not provide interest or current income.
- Goldline cannot guarantee the existence of a viable precious metals, coin market or currency
market and is not obligated to repurchase any items it sells.
- Goldline's "bid" is the price it pays to clients for a product. Goldline's "ask" is the price
it charges clients for a product. Goldline has a price differential or "spread" between its bid
(buy-back) and ask (selling) prices for precious metals, rare coins and rare currency. Prices may
fluctuate throughout the day depending on the product. Pricing is based on many factors including
Goldline's assessment of world market conditions, overhead and other considerations. The price of
Goldline's semi-numisimatic and numismatic coins and currency include the bid/ask spread that
ranges between 30% and 35%. A typical spread on bullion coins is approximately 4% to 6%.
Goldline's minimum buy/sell/liquidation/delivery commission is currently $15 per trade. With the
exception of the most common 1 oz. bullion coins, Goldline charges clients its numismatic spread
on coins and currency. Examples of coins which have a spread between 30% and 35% include the
Swiss 20 Franc, the First Strike certified coins, the Morgan and Peace silver dollars in all
grades, all proof coins, and the Walking Liberty, Franklin and Kennedy silver half-dollars in all
grades.
- Client has read Goldline's risk disclosure booklet, Coin Facts for Investors and
Collectors to Consider, which provides additional information about pricing as well as
information about the risks of buying and selling precious metals, rare coins and rare currency.
This booklet is updated periodically and it is Client's responsibility to remain up to date by
requesting a copy or reviewing the most recent version at Goldline's website, www.goldline.com.
- Goldline may provide information about companies which provide trustee and custodian services
for Individual Retirement Accounts ("IRA") as a convenience to its clients. Goldline is
independent from and not affiliated with any of the companies which may provide those services.
It is Client's responsibility to independently select the IRA service company suitable for
Client. Goldline shall have no liability or responsibility for any loss or damage resulting from
his or her dealings with that IRA service company.
Many clients choose to purchase proof coins for their IRAs. Client is aware that proof coins
carry numismatic or rare coin spreads.
- Goldline employees may from time to time discuss the general direction of various financial
markets. Neither Goldline nor its representatives can guarantee any market movement. Further,
Goldline employees are not licensed as investment advisors and they are not making any specific
recommendations concerning stocks or any other form of investment. Goldline and its Account
Executives are not agents for Client, have different financial interests and incentives from
Client and owe no fiduciary duty to Client. Account Executives are generally commissioned
salespeople whose commissions are greatest on numismatic and semi-numismatic items and least on
bullion related products. They may receive cash and other undisclosed compensation from Goldline
for recommending specific coin or currency products. Client will check with a licensed
professional with expertise in a particular market before making a decision to buy or sell.
- Client understands that Goldline believes coins and bullion are appropriate for 5% to 20% of
a portfolio although certain individuals or organizations might recommend a different percentage.
Client will independently determine what percentage is appropriate for him or her based upon
their individual circumstances. Client will notify Goldline's Director of Business Affairs in
writing if Client chooses to invest more than 20% of his or her investment portfolio in precious
metals and/or rare coins or currency.
- What is suitable for one client with a given financial means may not be suitable for the
goals or emotional makeup of a different client of the same means. Before Client chooses to buy
or sell, Client should determine his or her ability to understand the transaction and to meet all
financial commitments to be made.
- Goldline does not offer advice on the tax treatment of purchasing, selling or borrowing
precious metals, rare coins and rare currency. Client must consult with his or her tax advisor
regarding such matters.
- Other Terms and Conditions
- Client expressly authorizes Goldline to contact Client at the telephone numbers provided in
this Agreement regardless of whether these numbers are listed on any state or federal Do Not Call
list. If Client requests that Goldline no longer contact Client, Goldline will promptly place
Client on Goldline's Do Not Call list.
- This Agreement is the entire agreement between Goldline and Client. There are no
representations, oral or written, other than those herein. This supersedes all prior agreements
concerning the same subject matter.
- Goldline shall not be liable for any loss due to circumstances beyond Goldline's direct
control, or any delay or default in performing under this Agreement if such delay or default is
caused by conditions beyond its control including, but not limited to, Acts of God, government
restrictions or confiscation, change in market conditions, wars, insurrections and/or any other
cause beyond Goldline's reasonable control.
- Goldline's failure to exercise Goldline's rights on one or more occasions will not be deemed
a waiver of such rights at a later time.
- This Agreement shall inure to the benefit of and be binding on Client's personal
representatives, beneficiaries, executors, successors and assigns. However, Client cannot assign
or transfer his or her rights under this Agreement except as set forth above. Assignments in
violation of this Agreement are void.
- If any provision of this Agreement is or becomes inconsistent with applicable law, it shall
be deemed rescinded or modified in accordance with such law. All other provisions shall remain in
effect.
- THE FORMATION OF THIS AGREEMENT CONSTITUTES THE MAKING OF THIS CONTRACT WITHIN LOS
ANGELES COUNTY, CALIFORNIA, REGARDLESS OF THE MANNER, TIMING OR LOCATION OF DELIVERY OF RECEIPT
OF ACCEPTANCE OF THIS AGREEMENT. THE PARTIES AGREE THAT LOS ANGELES COUNTY, CALIFORNIA IS THE
EXCLUSIVE VENUE FOR FILING ANY ACTION AND HEARING CONCERNING DISPUTES ARISING FROM OR RELATING TO
CLIENT'S TRANSACTIONS WITH GOLDLINE OR TO THIS AGREEMENT. THIS AGREEMENT SHALL BE GOVERNED BY THE
LAWS OF THE STATE OF CALIFORNIA EXCLUDING CONFLICT OF LAW PRINCIPLES.
- Arbitration Agreement
- CLIENT AGREES TO ARBITRATE ALL CONTROVERSIES BETWEEN CLIENT AND GOLDLINE INCLUDING
ANY OF GOLDLINE'S CURRENT OR FORMER OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS ARISING OUT OF OR
RELATING IN ANY WAY TO ANY TRANSACTION WITH GOLDLINE, CLIENT'S ACCOUNT, ANY ACCOUNT THAT CLIENT
CAUSES TO BE OPENED IN THE FUTURE, OR ANY SERVICE PROVIDED BY GOLDLINE, INCLUDING BUT NOT LIMITED
TO TRANSACTIONS OF ANY KIND MADE ON CLIENT'S BEHALF. THIS ARBITRATION AGREEMENT INCLUDES THE
DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE.
- The parties agree that any arbitration will be administered by JAMS under its Comprehensive
Arbitration Rules and Procedures when the amount in controversy is greater than $250,000 and
JAMS' Streamlined Arbitration Rules when the amount in controversy is less than or equal to
$250,000. The arbitration proceedings shall be kept in strictest confidence. The parties agree
the exclusive venue for arbitration proceedings, including any arbitration hearing, will be Santa
Monica, California. The parties further agree to the personal jurisdiction of the Superior Court,
Los Angeles County, State of California, to enforce these arbitration provisions described in
this Agreement. Client makes this arbitration agreement on his or her behalf and on behalf of
client's heirs, administrators, executors, successors and assigns and all persons claiming a
beneficial interest in Client's account.
- GOLDLINE'S LIABILITY IN ALL CLAIMS WHETHER THEY SOUND IN TORT, CONTRACT, WARRANTY OR
OTHERWISE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY THE CLIENT FOR THE ITEMS IN DISPUTE LESS
THE ITEMS' FAIR MARKET VALUE. UNDER NO CIRCUMSTANCES SHALL GOLDLINE BE LIABLE TO ANY PERSON OR
ENTITY FOR INDIRECT, INCIDENTAL, ADDITIONAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF
GOLDLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- If any party unsuccessfully resists arbitration under K1 or the confirmation or enforcement
of an arbitration award rendered under this Agreement, then all costs, attorneys' fees, and
expenses incurred by the other party or parties in compelling arbitration or confirming or
enforcing the award shall be fully assessed against and paid by the other party resisting
confirmation or enforcement of the award.
- Client agrees that any claim, arbitration, lawsuit, legal action, dispute or proceeding of
any kind arising out of or relating to any transaction between Client and Goldline is barred
unless commenced within one (1) year from the date of that transaction. Client acknowledges that,
but for this waiver, he or she might have a longer time period to initiate a claim under state or
federal law.
- BY SIGNING ON PAGE 9, CLIENT CONFIRMS THAT HE OR SHE HAS READ AND UNDERSTOOD THIS
SECTION AND VOLUNTARILY AGREES TO BINDING ARBITRATION. IN DOING SO, CLIENT VOLUNTARILY GIVES UP
IMPORTANT CONSTITUTIONAL RIGHTS TO TRIAL BY JUDGE OR JURY, AS WELL AS RIGHTS TO APPEAL.
Special State Refund Policies
Nebraska, Maryland, Louisiana, Kansas, Connecticut
Goldline provides all
first time customers the right to a refund for the return
of undamaged and unused metal or coins, provided that Goldline receive written notice of
cancellation within seven (7) calendar days after the date you receive the merchandise. Your
"receipt" of metals or coins is deemed to occur at the earliest of: (a) the date that you receive
actual possession of the metals or coins; or (b) the date that you receive written confirmation
that the metals or coins have been deposited on your behalf in an independent depository.
Goldline shall, upon written notice of cancellation and receipt of the merchandise in the same
condition as delivered, issue a full refund within thirty (30) calendar days from the date of
cancellation or, where merchandise has been delivered, the returned merchandise is received by
Goldline, whichever is later.
Hawaii, Mississippi, West Virginia, Arizona, Colorado, Montana, Oklahoma, Utah,
Texas (credit card purchases only), Oregon, Nevada
Goldline provides you the right to receive a full refund for the return of undamaged and unused
metals or coins, provided that Goldline receive written notice of the return within seven (7)
calendar days after the date that you receive the merchandise. Your "receipt" of metals or coins
is deemed to occur at the earliest of: (a) the date that you receive actual possession of the
metals or coins; or (b) the date that you receive written confirmation that the metals or coins
have been deposited on your behalf in an independent depository. Goldline shall, upon written
notice of cancellation and receipt of the merchandise in the same condition as delivered, issue a
full refund within thirty (30) calendar days from the date of cancellation or, where merchandise
has been delivered, the returned merchandise is received by Goldline, whichever is later.
Indiana, Pennsylvania, Vermont, Wyoming, South Dakota
Goldline provides you the right to receive a full refund for the return of undamaged and unused
metals or coins, provided that Goldline receive written notice of the return within ten (10)
calendar days after the date that you receive the merchandise. Your "receipt" of metals or coins
is deemed to occur at the earliest of: (a) the date that you receive actual possession of the
metals or coins; or (b) the date that you receive written confirmation that the metals or coins
have been deposited on your behalf in an independent depository. Goldline shall, upon written
notice of cancellation and receipt of the merchandise in the same condition as delivered, issue a
full refund within thirty (30) calendar days from the date of cancellation or, where merchandise
has been delivered, the returned merchandise is received by Goldline, whichever is later.
Michigan, Virginia, Arkansas
Goldline provides all customers the right to a full refund provided that Goldline receive
written notice of cancellation (see notice provided with your trade confirmation) within
three (3) business days after the date that you sign the Addendum to this Trade
Confirmation. Goldline shall, upon written notice of cancellation, issue a full refund within
ten (10) calendar days from the date you send us the notice of cancellation (notice of
cancellation, if given by mail, is given when it is deposited in a mailbox properly addressed
and postage prepaid.) If you decide to cancel, return all items shipped to you (if
any) in substantially as good condition as when received to the address that appears on the form,
ATTN: Operations Dept.
North Dakota
Goldline provides you the right to receive a full refund for the return of undamaged and unused
metals or coins, provided that Goldline receive written notice of the return within fifteen (15)
calendar days after the date that you receive the merchandise. Your "receipt" of metals or coins
is deemed to occur at the earliest of: (a) the date that you receive actual possession of the
metals or coins; or (b) the date that you receive written confirmation that the metals or coins
have been deposited on your behalf in an independent depository. Goldline shall, upon written
notice of cancellation and receipt of the merchandise in the same condition as delivered, issue a
full refund within thirty (30) calendar days from the date of cancellation or, where merchandise
has been delivered, the returned merchandise is received by Goldline, whichever is later.
Maine
Goldline provides all first time customers the right to a refund, provided that
Goldline receive written notice of cancellation within seven (7) calendar days after the date
your trade confirmation is mailed to you (based upon the postmark) or delivered to a third-party
carrier such as FedEx. (Prior purchasers have the right to receive a full refund provided that
Goldline receive written notice of the cancellation within three (3) business
days after the date your trade confirmation is mailed or delivered, as above.) Goldline
shall, upon written notice of cancellation, issue a full refund within fifteen (15) calendar
days from the date you send us the notice of cancellation (notice of cancellation, if given by
mail, is given when it is deposited in a mailbox properly addressed and postage prepaid.) If you
decide to cancel, return all items shipped to you (if any) in substantially as
good condition as when received to the address that appears on the form, ATTN: Operations
Dept.
Wisconsin
Goldline provides all customers the right to a full refund provided that Goldline receive
written notice of cancellation (see notice provided with your trade confirmation) within
three (3) business days after the date that you sign the Addendum to this Trade
Confirmation. Goldline shall, upon written notice of cancellation and receipt of the merchandise
in the same condition as delivered, issue a full refund within thirty (30) calendar days from the
date of cancellation or, where merchandise has been delivered, the returned merchandise is
received by Goldline, whichever is later. (Notice of cancellation, if given by mail, is given
when it is deposited in a mailbox properly addressed and postage prepaid.)
Alaska
Goldline provides all customers the right to receive a full refund for the return of undamaged
and unused metals or coins, provided the customer gives Goldline timely notice of the return
within seven (7) calendar days after the date the customer receives the merchandise. Timely
notice is given if the return request is made in person within the seven (7) days or if the
return or request is mailed, properly addressed and postmarked, postage prepaid, within the seven
(7) days. Receipt of metals or coins is deemed to occur at the earliest of: (a) the date the
customer receives actual possession of the metals or coins; or (b) the date the customer receives
written confirmation that the metals or coins have been deposited on the customer's behalf in an
independent depository. Goldline shall, upon written notice of cancellation and receipt of the
merchandise in the same condition as delivered, issue a full refund within thirty (30) calendar
days from the date of cancellation or, where merchandise has been delivered, the returned
merchandise is received by Goldline, whichever is later.
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